Welcome to Merchants Insurance Group!
Merchants Insurance Group, with its headquarters in Buffalo, New York, is comprised of Merchants Mutual Insurance Company and Merchants Preferred Insurance Company. Our companies provide a variety of property and casualty insurance products for commercial and personal lines. Merchants provides high-quality and affordable insurance for home owners, automobile owners, and many businesses, such as contractors and business owners. Merchants operates in Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont.
Please see the upper right corner of your screen to select the appropriate area for your needs, whether you are an agent or policyholder.
Policyholders
- To view billing status, sign up for Electronic Funds Transfer (EFT) or make an online payment: Policyholder Login
- If you don't have a UserID and Password: Request Password
Agents
Please log in to our Agents Login area for comprehensive product and program information.

