Skip to main content
Contractors Playbook

Electrical

This playbook is your go-to resource for understanding the unique coverage needs of electrical contractors — from everyday wiring and installation risks to specialized protections that support safe and compliant electrical operations.
Electrical

Description of Operations

Electrical contractors install, service, maintain, and repair electrical wiring, conduits and fixtures both inside and outside of residential and commercial buildings. They may specialize in high-voltage or low-voltage work. Inside contractors install electrical wiring used for powering machinery, equipment, and lighting systems. Outside contractors install overhead power lines and underground electrical cables. Most states require electrical contractors to be licensed. The contractor may provide 24 hour emergency service.

Merchants Appetite

The following risk characteristics are intended to provide guidance on Merchants’ appetite. Your Merchants team is available to speak about the entirety of a risk that may have characteristics not exactly fitting our desirability. Refer to Merchants Appetite Guide under the Resources/Tools menu of the Commercial Gateway on merchantsgroup.com for class-specific eligibility.
Desirable Risks
  • Small to large artisan contracting operations
  • Revenues up to $6,000,000
  • Favorable loss history
  • Experience in current trade (new ventures are eligible)
  • Subcontracted work at 40% or less with proper risk transfer in place
  • Retail receipts at 50% or less
  • Residential snow plowing (other than apartments and condos) of 1-4 family single structure dwellings
  • Commercial snow plowing of single occupant commercial buildings (max 35 parking spaces)
Ineligible
  • Commercial General Contractors
  • Industrial, institutional or municipal work
  • Underground work in excess of 12 feet
  • Exterior work in excess of 4 stories above ground (3 stories in NY)
  • Roofing operations (other than incidental work up to 35% of roof surface)
  • Street, road, bridge, airport runway, racetrack, or garage parking deck construction or repair
  • High voltage work performed on power lines in excess of 220 volts
  • Plowing of high traffic areas (ex – strip plazas, shopping centers, big box stores, religious institutions, medical centers, apartment complexes)

Exposures

Understand the key risks contractors face in the field — and how each trade’s exposures can impact insurance coverage, potential claims, and safe day-to-day operations.

Automobile Exposure

Automobile exposure is generally limited to transporting workers, equipment and electrical cables and supplies to and from job sites. All drivers must have valid licenses for the vehicles being driven. MVRs must be run on a regular basis. Random drug and alcohol testing should be conducted. Vehicles must be well maintained with records kept in a central location. Vehicles may have special modifications or built-in equipment such as lifts and hoists. Large cables may be awkward and require special handling and tie-down procedures.

Completed Operations Liability Exposure

Completed operations liability exposures can be severe due to improper wiring or grounding. Both power failures and power surges resulting from the contractor’s negligence may result in significant bodily injury or property damage. Work for medical facilities, prisons, large manufacturers, and alarm system installation can present the potential for catastrophic loss. Quality control, including work order documentation, and employee training, background, and experience is important. Warranties, guarantees, and maintenance agreements, in which the contractor promises to keep a system in operation, should be reviewed.

Crime Exposure

Crime exposure is primarily from employee dishonesty, including theft of customers’ goods by the contractor’s employee. Background checks, including criminal history, should be performed on all employees providing services to customers or handling money. There must be a separation of duties between persons handling deposits and disbursements and reconciling bank statements.

Inland Marine Exposure

Inland marine exposures include accounts receivable if the contractor offers credit to customers, contractors’ equipment and tools, goods in transit, installation floater, and valuable papers and records for customers’ and suppliers’ information. There may be computers for tracking inventory, goods in transit, or installation exposures. Backup copies of all data should be stored off premises. Equipment consists mainly of hand tools and ladders unless there is line construction or machinery installation. Line construction may involve the use of cherry pickers and similar equipment for overhead lines, or trenchers and other digging equipment for laying underground cable. Contractors may lease, rent or borrow equipment, or may lease out, rent or loan their owned equipment to others, which poses additional risk as the operator may be unfamiliar with operation of the borrowed item. Tools and materials awaiting installation that are left at job sites are exposed to loss by theft, vandalism, damage from wind and weather, and damage by employees of other contractors. Goods in transit can be damaged by collision or overturn. Copper cable and wiring have high resale value and can be target theft items during transit or while located at job sites.

Personal Injury Exposure

Personal injury exposures include assault and battery and invasion of privacy. Background checks should be conducted for any employee who will have regular contact with customers.

Premises Liability Exposure

Premises liability exposures at the contractor’s office are generally limited due to lack of public access. Outdoor storage of materials may create vandalism and attractive nuisance hazards.

Off-site exposures are extensive. The area of operation should be restricted by barriers and proper signage to protect the public from slips and falls over tools, power cords, air conditioning systems, and scrap. During installation, electrical voltage must be turned off at the job site to reduce the risk of electrical burns or electrocution to others entering the area and turned back on after work stops. Disruption of electrical service to other homes or businesses in the vicinity should be minimalized. Electrical work can be invasive and require work throughout a home or business, resulting in a high potential for property damage. If there is work at heights, falling tools or supplies may cause bodily injury or property damage if dropped from ladders and scaffolding. During construction, other contractors typically depend on electricity for lighting and power to perform their work. In existing structures, the contractor must take care to control the electrical flow as new lines are installed alongside existing ones. Power fluctuations may damage sensitive equipment. Exterior electrical contractors must notify other utilities to prevent down time to their customers and must prevent surges to their own customers. Contractors laying underground cables should verify the absence of other utility lines prior to digging to avoid cutting into gas, water or communications cables. Underground laying of cables involves trenching which requires physical barriers to prevent others from falling into open areas. The use of subcontractors as well as any contractual liability exposures should be examined.

Property Exposure

Property exposures at the contractor’s premises are generally limited to an office and storage for supplies, tools and vehicles. Electrical wiring is not combustible, but the insulating sheathing produces a black oily smoke when burnt and can be difficult to extinguish once started. Proper storage with good aisle space is important for preventing fires. Copper cable and wiring can be targeted by thieves. Appropriate security controls should be taken including alarms, lighting, and physical barriers prohibiting access after-hours.

Workers Compensation Exposure

Workers compensation exposures vary based on the size and nature of the job. Electrical burns are common; electrocution can occur from the use of high-voltage lines. Injuries can occur from working with hand tools, slipping or falling, back injuries such as hernias, strains and sprains from lifting, pulling cable, or working from awkward positions, foreign objects in the eye, hearing impairment from noise, temperature extremes, auto accidents during transportation to and from job sites, and the carelessness of employees of other contractors. Minor injuries may be frequent even when the severity exposure is controlled. Failure to enforce basic safety procedures, such as power shutoff prior to commencing certain operations, may indicate a morale hazard. When work is done on ladders and scaffolds, employees can be injured from falling, being struck by falling objects, or adverse weather conditions. Laying underground cable may be near power and gas lines. Trench collapse can result in workers being suffocated or buried underground.

Risk-Smart Electrical Contractors

Click each photo to see what makes it best-in-class — and how these features help minimize risk and reduce exposures on job sites and contractor-owned properties.

Red Flags in the Field

Click each photo to learn what’s not-so-great — and how these conditions can increase risk, raise exposures, or lead to costly claims on contractor job sites or properties.

Automatic Coverages

These built-in coverages come standard with our contractor policies, offering added protection for income, tools, equipment, property, and more — all at no additional cost.

Annual Aggregate Limit Per Location

This policy conditions amends the General Aggregate Limit to apply separately to each location owned by or rented to the insured.

Contractors Equipment – Employee Tools and Clothing

Under the Contractors Equipment form, coverage for employee tools and equipment are included for up to $5,000 per occurrence, but not more than $1,000 per employee. The occurrence limit may be increased. Coverage is subject to a $500 deductible.

Contractors Equipment – Fuel, Accessories and Spare Parts

Under the Contractors Equipment form, coverage for fuel, accessories and spare parts are included for up to $10,000 per occurrence. The limit may be increased and is subject to a $500 deductible.

Contractors Equipment – Trailers and Contents

Under the Contractors Equipment form, coverage for loss or damage to owned, leased or rented office and construction trailers and their contents that is caused by or resulting from a covered cause of loss is included for up to $25,000. This additional coverage does not include coverage for contractors tools. The trailer and contents limit can be increased and is subject to a $500 deductible.

Damage to Premises Rented to You (Fire Legal Liability)

Business Liability coverage for damage because of property damage to a premises while rented to the insured or temporarily occupied by the insured with permission of the owner is provided at a limit of $500,000 unless a higher limit of insurance is shown in the policy declarations.

Employment Practices Liability

Provides coverage on a claims made basis for injuries to employees due to demotion, wrongful termination, wrongful denial of opportunities, including wrongful hiring and supervision, retaliatory actions, coercion, harassment and other types of work-related discrimination, libel, humiliation and similar acts.

Equipment Leased or Rented from Others

Coverage for contractors equipment the insured owns but leases or rents from others for which the insured is legally liable in a written agreement is covered if damaged by a covered cause of loss. The limit for this extension is $50,000. A $500 deductible applies. Higher limits are available.

Installation Coverage

Coverage for direct physical loss or damage by a covered cause of loss applies to fixtures, supplies, materials and equipment that are on the jobsite, in storage or in transit in order to be installed. The following limits apply:

  • Property at jobsite $10,000
  • Property at temporary storage location $5,000
  • Property in transit $5,000
  • All covered property included above combined in any one occurrence is $20,000

Primary & Non-Contributory - Other Insurance Condition

This insurance is primary and will not seek contribution form any other insurance available to an additional insured under the policy provided that the additional insured is a Named Insured under such other insurance and the insured has agreed in writing in a contract or agreement that this insurance would be primary and would not seek contribution from any other insurance available to the additional insured.

Rental Reimbursement

Under the Contractors Equipment form, coverage for actual rental expenses for renting equipment are included for up to $10,000 per occurrence, but not more than $500 per day. A 72 hour waiting period applies. The per occurrence limit can be increased.

Unscheduled Tools and Equipment

Coverage for direct physical loss, caused by a covered cause of loss, to contractors unscheduled tools and equipment owned by the insured or in the insured’s care, custody or control is provided at a limit of $3,000. A $500 deductible applies. Higher limits are available.

Voluntary Property Damage

Voluntary Property Damage coverage is provided for unintentional property damage to the property of others caused by the insured or while the property is in the insured’s possession and the damage is arising out of the operations described in the policy. The coverage limit is $10,000 per occurrence/$25,000 aggregate with a $500 per claim deductible.

Waiver of Subrogation

Waiver of rights of recovery is waived against any person or organization, when the insured has agreed in writing in a contract, agreement or permit that was executed prior to the bodily injury, property damage, or personal injury and advertising injury.

Helpful Resources

Navigate to “Merchants On-Demand” from the homepage of your Merchants agent portal website to access flyers for your reference, as well as flyers you can distribute to clients.

Looking for a different business type? View other playbooks.