Testimonials

I think Merchants is GREAT. You are to be commended for running a class act company that is so supportive of the Agency system. Thank you for all you do.

John D'Agostino Jr., D’Agostino AgencyAgent

Better Customer Service does not exist!

Jonathan Carroll, Vice President at Bradley & ParkerAgent

A partner we believe makes all decisions with the customer’s interest in mind.

The Budde Agency, Inc., Amityville, New York

…we sincerely appreciate all you have done to ease our mind and go the extra step to help resolve our case. You have been informative, always keeping us up to date on the situation and such a delight to talk to. Your professionalism and work ethic is something today’s businesses don’t often have. I have and will continue to recommend Merchants Group to fellow business owners, specifically for their superior customer service. A business is only as good as its people and the service they provide. Merchants is lucky to have caring people like you aboard.

Policyholder

One of our policyholders said to our Claims representative, Beverly: “… I am so happy that I made the choice to switch to Merchants. I have had nothing but wonderful experiences with everyone I have encountered there. I have been just raving about it to all my Co-workers. Hopefully some may look into changing their policies to Merchants as well. Thanks for making my day today!”Merchants is lucky to have caring people like you aboard.

Karen R.Policyholder

You have hit the “sweet spot” with insurance service. Keep it up!

Charles S.Policyholder

Claim representative was helpful and professional. Thanks for the great service.

Edgar C.Policyholder

It was in the middle of a holiday and service could not have been better. Exceptional!

Steve F.Policyholder

Fantastic company with fantastic people!

Rose BruccoleriAgent

Merchants provides great service! Not only to the agents and partners, but the policyholders more importantly.

Ryan PlatzAgent

Merchants consistently delivers fantastic customer service with amazing prices for our clients.

Steven MonaAgent