Company Culture

Just as we provide premier quality service to our customers and independent agent partners, we dedicate an equal level commitment to enhancing the lives of our colleagues and members of our surrounding communities.

A Day in the Life

As an insurance company, we are people-focused in every regard. Here’s a window into our daily life at Merchants Insurance Group! This short video was filmed at our corporate office in Buffalo, NY.

Diversity at Merchants

Fostering a diverse and inclusive workplace is integral to our values of integrity, respect, loyalty, teamwork, and aspiration to improve. We embrace our colleagues’ unique backgrounds and cultures, and implement various initiatives to continuously strengthen diversity within our community.

Merchants Insurance Group is committed to diversity in the workplace and is an equal opportunity employer.

Philanthropy at Merchants

We take the welfare of our local communities seriously. We frequently and consistently give back through corporate donations, colleague fundraisers, and volunteering.

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Wellness at Merchants

The health of our colleagues is always a priority. We take our dedication to wellness even further than our comprehensive coverage options.

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