Billing

Merchants Insurance Group offers convenient, personalized options to manage your bills. We accept traditional bank or credit union checks, electronic checks (eCheck), Electronic Funds Transfer (EFT), online credit card payment, and mobile device payments.

For complete details, see the Payment Options section below to choose the best option for your needs. Our customer service representatives can be reached at 1-800-462-8182, Monday – Thursday, 8:00 a.m. – 5:00 p.m. EST, and Friday, 8:00 a.m. – 4:00 p.m. EST.

Payment Options

eCheck

eCheck is a secure, one-time electronic payment service using your checking or savings account from a bank or credit union.

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Electronic Funds Transfer

Electronic Funds Transfer (EFT) is a secure enrollment billing service that allows you to automatically pay your bill from your checking or savings account from a bank or a credit union.

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Credit Cards

A Visa, MasterCard or Discover credit card allows you to securely pay your insurance bill online.

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Payment Plans

Merchants provides a variety of payment plans depending on your needs and policy types, including a one-time payment or a variety of payment options spread throughout the year.

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Merchants Mobile

The Merchants Mobile App is free to download to your mobile device and can be used for bill payment with an eCheck or credit card. With the app you can view your payment history, last payment date, payment amounts and payment due dates.

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Providing quality property and casualty insurance protection since 1918

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