Working with IVANS, a division of Applied Systems, Merchants Insurance Group now offers their agents eDocs download for commercial lines policy documents.

This time-saving solution eliminates the need for agencies to scan paper copies of documents or log into Merchants’ website to download copies of policy documents, such as new business, renewals, endorsements, reinstatements, and other documents. The new service allows the exchange of policy-related documents and communications to ensure that agents have access to the latest details in their management system quickly and efficiently.

IVANS is a cloud-based software that automates the distribution and servicing of insurance products. For more than 30 years, IVANS innovations and expertise has connected independent insurance agencies and partners to enables millions of people to safeguard and protect what matters most in people’s lives.

Merchants Insurance Group

Merchants Insurance Group

Founded in downtown Buffalo, New York in 1918, Merchants Insurance Group is a leading regional property and casualty insurance carrier specializing in commercial lines. Merchants partners exclusively with independent insurance agents because they have the expertise to match the company’s portfolio of quality products, and to ensure customers’ assets are properly protected. The large network of Merchants’ independent agent partners spans across Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and Vermont.