Log in to our site using your Merchants User ID and password. If you don’t have a Merchants User ID and password, visit Merchants’ home page (www.merchantsgroup.com) and click on the “Login” area in the upper right corner of the page. Select “Policyholders”, and on the next screen, select “Sign up now!”, and complete a few simple steps to get your User ID and password. You will receive a confirmation email.
You may use Visa, MasterCard or Discover to make your payment.
We have now partnered with JPMorgan Chase & Co. They are our designated vendor that is accepting
payments on our behalf.
Merchants Insurance Group and JPMorgan Chase & Co. are committed to protecting the customer’s personal information. All data is transferred with indus- try standard SSL encryption to prevent unauthorized access.
JPMorgan Chase & Co. charges a convenience fee for processing the payment transaction. This fee is not charged by Merchants Insurance Group. The convenience fee is assessed to cover operating costs and the costs associated with servicing payment transactions. Users will be informed of the fee before authorizing the payment.
No. The convenience fee covers the cost of processing the payment transaction and is set by JPMorgan Chase & Co.
The payment charge and convenience fee charge will appear separately on your credit card statement.
Yes. You will receive an email verification of your payment from JPMorgan Chase & Co. if payment is made on the website. If a telephone payment is made, you will receive a confirmation number.
Call JPMorgan Chase & Co.’s IVR toll-free line at 1-800-852-4052.
Merchants will not take your credit card payment but we will transfer to JPMorgan’s automated credit card service.