To get started, log in to the Policyholder Login page. If you do not already have a user ID and a password for our policyholder website click “Sign Up Now!” and complete the information. Once you have completed the sign up process, log in and click “My Billing” and then click the “Make Payment” button. You will be walked through a few easy steps to make a payment using your credit card.
You may use a Visa, MasterCard or Discover card to make your payment.
We have now partnered with JPMorgan Chase & Co. They are our designated vendor that is accepting
payments on our behalf.
JPMorgan Chase & Co. works with Safetech Fraud Tools® [VeriSign from Norton Security] to ensure the
highest level of security. For more information regarding security and privacy, visit JPMorgan Chase & Co.’s
JPMorgan Chase & Co. charges a convenience fee for processing the payment transaction. This fee is
not charged by Merchants Insurance Group. The convenience fee is assessed to cover operating costs and
the costs associated with servicing payment transactions. Users will be informed of the fee before authorizing
No. The convenience fee covers the cost of processing the payment transaction and is set by
JPMorgan Chase & Co.
The payment charge and convenience fee charge will appear separately on your credit card statement.
Yes. You will receive an email verification of your payment from JPMorgan Chase & Co. if payment is
made on the website. If a telephone payment is made, you will receive a confirmation number.
Call JPMorgan Chase & Co.’s IVR toll-free line at 1-800-852-4052.
Merchants will not take your credit card payment but we will transfer to JPMorgan’s automated
credit card service.