Contact Us

Have a billing or claims question? Select your state below:

Massachusetts

Billing

  • 800-462-8182 Monday – Friday, 8am-7pm EST, and on call Saturdays as needed

Claims

Michigan

Billing

  • 800-462-8182 Monday – Friday, 8am-7pm EST, and on call Saturdays as needed

Claims

New Hampshire

Billing

  • 800-462-8182 Monday – Friday, 8am-7pm EST, and on call Saturdays as needed

Claims

New Jersey

Billing

  • 800-462-8182 Monday – Friday, 8am-7pm EST, and on call Saturdays as needed

Claims

New York (Central and Western)

Billing

  • 800-462-8182 Monday – Friday, 8am-7pm EST, and on call Saturdays as needed

Claims

New York (Hudson Valley and Long Island)

Billing

  • 800-462-8182 Monday – Friday, 8am-7pm EST, and on call Saturdays as needed

Claims

Ohio

Billing

  • 800-462-8182 Monday – Friday, 8am-7pm EST, and on call Saturdays as needed

Claims

Pennsylvania (Eastern)

Billing

  • 800-462-8182 Monday – Friday, 8am-7pm EST, and on call Saturdays as needed

Claims

Pennsylvania (Western)

Billing

  • 800-462-8182 Monday – Friday, 8am-7pm EST, and on call Saturdays as needed

Claims

Vermont

Billing

  • 800-462-8182 Monday – Friday, 8am-7pm EST, and on call Saturdays as needed

Claims

Others

Billing

  • 800-462-8182 Monday – Friday, 8am-7pm EST, and on call Saturdays as needed

Claims

For other questions please call us at 1-800-462-1077.

Where are we located?

Merchants Insurance Group provides property and casualty insurance protection to policyholders in Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania and Vermont. Our regional offices are located in:

Buffalo, New York

Serving Michigan, Central and Western New York, Ohio and Western Pennsylvania

Greg Robinson, Regional Vice President
250 Main Street
Buffalo, New York 14202
800-462-1077 * 716-849-3235
716-849-3246 (fax)
grobinson@merchantsgroup.com

Hauppauge, New York

Serving Hudson Valley and Long Island, New York

Andrew Meehan, Regional Vice President
1393 Veterans Memorial Highway, Suite 401S
Hauppauge, New York  11788
800-722-6523 * 631-366-3355
631-366-6727 (fax)
ameehan@merchantsgroup.com

Bedford, New Hampshire

Serving Massachusetts, New Hampshire and Vermont

Scott Behrent, Regional Vice President
5 Bedford Farms, Suite 101
Bedford, New Hampshire  03110
800-258-3574 * 603-622-9966
603-622-0606 (fax)
sbehrent@merchantsgroup.com

Mt. Laurel, New Jersey

Serving New Jersey and Eastern Pennsylvania

Rich Chichester, Regional Vice President
309 Fellowship Road, Suite 300
Mt. Laurel, New Jersey 08054
800-322-8608 * 856-235-8890
856-273-8342 (fax)
Rchichester@merchantsgroup.com