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Merchants Insurance Group Merchants Insurance Group
  • Insurance
    • Business Insurance
      • Auto Repair & Collision Shops
      • Building Owners
      • Business Auto
      • Contractors
        • Carpentry
        • Concrete
        • Electricians
        • Handyman
        • HVAC
        • Janitorial
        • Landscaping
        • Painting and Paperhanging
        • Plumbing
      • Golf
      • Offices
        • Medical Offices
      • Restaurants/Food Service
      • Septic Haulers / Designers / Installers
      • Service / Retail / Wholesale Businesses
        • Beauty Salon, Barber Shop, Nail Salon or Day Spa
        • Optometrists
      • Workers’ Compensation
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Personal Automobile

Merchants Insurance Group offers quality insurance protection for you and your valued vehicle.  We offer liability, comprehensive and collision coverage.

In addition to our standard coverages, optional coverages include:

Towing and Labor Expenses
Transportation Expenses
  • From the site of a covered loss
Emergency Lodging Expenses
Emergency First Aid Expenses
Replacement Cost Coverage
  • Coverage to repair or replace your damaged possessions at today’s prices.
  • Options for both 18 months and 5 years are available.
Original Equipment Manufacturers (OEM) Coverage
  • In the case of damage to your vehicle, the replacement parts will be original factory equipment.
Accidental Air Bag Deployment Coverage
Collision Deductible Waiver Coverage
  • If a collision occurs that involves a hit and run driver, your deductible may be waived if correct documentation is obtained and certain conditions are met.
Disappearing Deductible
  • Every year you are claim free, your deductible decreases (to a certain level).
Free Roadside Assistance is included when Collision and Comprehensive Coverage is purchased
  • 24-hour toll-free assistance in the US and Canada 365 days a year
  • Towing to the nearest qualified service facility
  • Battery service
  • Gas / oil / fluids delivery
  • Lock-out assistance
  • Collision towing

To use this program you must call 1-866-328-5771 for service. Assistance obtained through any source other than through the service number is not covered and is not reimbursable.

Money Saving Discounts
  • Including good student, paid-in-full and having multiple policies with Merchants Insurance Group, among others.

Payment Options

Find a Local Agent

Need insurance? Enter your zip code to find a Merchants Insurance Group agent near you.

... the money I invest in any type of insurance is very important to me. It must be with an insurance company that treats me with care, respect, and - simply, the same way that I would treat that person.

Debbie (Merchants' claims representative) treats us professionally, respectfully, and simply - as if she was part of our family....

Jayne DempseyMerchants Policyholder since 1998

Press Releases

  • Merchants Insurance Group Donates Nearly $25,000 to Charities to Commemorate 100th Anniversary Year April 20, 2018
  • Any Business can be a Target of Cyber Criminals …And Cyber Liability Insurance Can Help! April 20, 2018
  • Merchants Insurance Group Recognizes Scirocco Group as 2017 Agent of the Year April 17, 2018
  • Tips for Drinking Water if Flooding Occurs April 16, 2018
  • What Are You Doing to Safeguard and Protect Your Small Business Data? April 16, 2018

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Recent Updates

  • Merchants Insurance Group Donates Nearly $25,000 to Charities to Commemorate 100th Anniversary Year April 20, 2018
  • Any Business can be a Target of Cyber Criminals …And Cyber Liability Insurance Can Help! April 20, 2018

Contact Merchants

250 Main Street, Buffalo, NY 14202 Phone: 1-800-462-1077 E-Mail: support@merchantsgroup.com

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