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Careers

At Merchants Insurance Group, we value the unique knowledge and skillset of every individual within our community, understanding that our cumulative efforts are what produce successful results. As a colleague at Merchants, we encourage your personal and professional growth, and celebrate achievements with you along the way.
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Merchants Insurance Group, Merchants, Best Places to Work, Western New York, WNY, Buffalo, New York

Join Our Team

We have a strong reputation as a leading regional insurance company, and we employ some of the most talented colleagues in the property and casualty insurance industry.

Are you…

  1. Looking for a community where you can excel and grow?
  2. Passionate about what you do, and eager to continuously improve?
  3. Inspired by working as a team with other talented individuals?

…Then you will fit right in at Merchants.

Locations

Corporate & Western Strategic Business Center | Buffalo, NY

Serving Michigan, Central and Western New York, Ohio and Western Pennsylvania

250 Main Street
Buffalo, New York 14202

Eastern Strategic Business Center | Hauppauge, New York

Serving Hudson Valley and Long Island, New York

1393 Veterans Memorial Highway, Suite 401S
Hauppauge, New York  11788

Mailing Address:
250 Main Street
Buffalo, New York 14202

New England Regional Office | Bedford, NH

Serving Massachusetts, New Hampshire and Vermont

5 Bedford Farms, Suite 101
Bedford, New Hampshire  03110

Mailing Address:
250 Main Street
Buffalo, New York 14202

Midlantic Regional Office | Mt. Laurel, NJ

Serving New Jersey and Eastern Pennsylvania

309 Fellowship Road, Suite 300
Mt. Laurel, New Jersey 08054

Mailing Address:
250 Main Street
Buffalo, New York 14202

Benefits

In addition to a competitive salary, we offer unparalleled compensation incentive programs and an attractive benefits package. See an overview below:

    Physical and Mental Health

    • Medical, dental, vision coverages
    • Hybrid work
    • Wellness programs and activities
    • Paid vacation and holidays
    • Flexible work schedules
    • Employee assistance program (EAP) through TotalCare EAP
    • On-Site common area walking track (Corporate office only)
    • Short and long term disability insurance
    • Accident Insurance, Critical Illness and Hospital Indemnity through The Hartford

    Financial Wellbeing

    • 401k retirement savings plan with a Roth option (Company match 100% of employee contributions up to 6% of eligible annual 401(k) contributions for the year)
    • Life insurance for employees and dependents
    • Health, dependent care and commuter reimbursement accounts

    Professional Development

    • Tuition reimbursement for courses and degreed programs
    • Tuition reimbursement for insurance related courses and designations
    • Community volunteerism opportunities
    • Educational incentive rewards

    Additional Benefits

    • Discount on homeowners and auto insurance
    • Employee referral bonus program
    • Company discount perks
    • Various employee recognition programs

    Diversity

    Fostering a diverse and inclusive workplace is integral to our values of integrity, respect, loyalty, teamwork, and aspiration to improve. We embrace our colleagues’ unique backgrounds and cultures, and implement various initiatives to continuously strengthen diversity within our community.

    Merchants Insurance Group is committed to diversity in the workplace and is an equal opportunity employer.

    Company Culture

    Wellness

    The health of our colleagues is always a priority. We take our dedication to wellness even further than our comprehensive coverage options. We provide tools and resources to our colleagues that enable colleagues to take control of their lifestyles and live as healthfully as possible, both physically and mentally.

    Learn More

    Internships

    Are you a college student excited about gaining hands-on experience in your field? An internship with Merchants just might be perfect for you! We often offer internship opportunities, especially during the summer months. Internships at Merchants are paid because we recognize the value you contribute to the company. It is also not uncommon for us to hire previous interns for full time positions upon their completion of their degrees.

    Merchants Insurance Group is committed to diversity in the workplace and is an equal opportunity employer.

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    Corporate Challenge; Merchants Insurance Group; Buffalo; New York; NY

    IMPORTANT NOTICE FOR POLICYHOLDERS: Merchants will soon require multi-factor authentication to log into the My Merchants Policyholder Portal. Before November 1, 2024, all users should confirm they have access to the email associated with their user profile, as security codes for login will be sent to that email. Need help? Contact Customer Service at 1-(800) 362-3343.