About Bob

Mr. Zak joined Merchants in 1985 after a career in public accounting. He was appointed President & CEO in 1995 and served in this role until his retirement in March 2021. Previously, Mr. Zak held the position of Senior Vice President and Chief Financial Officer.

Education
State University of New York at Buffalo – Bachelor of Science and Master of Business Administration, Accounting and Economics

Certifications/Designations

• NAMIC Mutual Insurance Director (MID) Certification
• Certified Public Accountant (Former)

Businesses and Philanthropic Organizations

Mr. Zak currently serves as a director or trustee of the following organizations:

• 100 Club of Buffalo and Western New York, Inc.
• Bryant & Stratton College, Inc.
• Buffalo State University Council
• Prentice Family Foundation
• Rand Capital Corporation (Board Chair)

Mr. Zak formerly served in a governance role for the following organizations: National Association of Mutual Insurance Companies (2020-2021 Board Chair), Canisius College Wehle School of Business Dean’s Advisory Council, Canisius High School, Great Lakes Health System, Invest Buffalo Niagara, Kaleida Health, Long Island Insurance Education Foundation, National Multiple Sclerosis Society of WNY, University at Buffalo School of Management Dean’s Advisory Council, and United Way of Buffalo & Erie County.