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Buffalo, NY Office

Western Strategic Business Center (WSBC)
Upstate, Central, and Western New York as well as Western Pennsylvania, Ohio, and Michigan

250 Main Street
Buffalo, New York 14202
800-462-1077; Claims: 716-849-3235; Fax: 716-849-3246

Greg Robinson, Regional Vice President

Regional Sales Team


To report an Auto Glass claim, please call 877-446-0431.

Call Merchants to report all other claims at 800-952-5246.

Merchants Buffalo, NY location building
Please be advised: The secure sections of our website requiring logins will be unavailable on Sunday, June 23rd from 6am to 11am EST for routine maintenance. We apologize for the inconvenience and thank you for your patience.