Western Strategic Business Center Hosts Open House for Agents

On Tuesday, September 23, 2025, Merchants Insurance Group’s Western Strategic Business Center (WSBC) welcomed agents to an Open House at the company’s corporate headquarters in downtown Buffalo, New York.

This event provided a great opportunity for agents to connect with Merchants colleagues, enjoy food and refreshments, and strengthen relationships! Guests also had the chance to win raffle prizes, such as gift cards and Merchants-dise.

Merchants hosts Open Houses and agent events at each of its regional offices, offering agents valuable opportunities to connect with their local teams. Since the WSBC shares a building with the company’s corporate headquarters, our corporate photographer (Kyra-Jade Bogdan, Video Production Strategist) was on-site to capture highlights from WSBC’s Open House! View the photos in the gallery below.

 

Gallery

See a photo of yourself? Feel free to save it, share it, and tag us!

 

 

The WSBC Open House was a wonderful way to thank our agency partners for their continued support, highlight the resources available to them, and celebrate the strong partnerships that drive success across the region, especially as we head into the fourth quarter.

Katherine Trautwein

Merchants Insurance Group

Founded in downtown Buffalo, New York in 1918, Merchants Insurance Group is a leading regional property and casualty insurance carrier specializing in commercial lines. Merchants partners exclusively with independent insurance agents because they have the expertise to match the company’s portfolio of quality products, and to ensure customers’ assets are properly protected. The large network of Merchants’ independent agent partners spans across Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and Vermont.