Welcome to IDKs & FAQs: Insurance Defined with Merchants Insurance Group!
For the next few episodes, IDKs & FAQs will answer your questions related to claims with the help of Derek Guarino, Customer Experience Supervisor at Merchants Insurance Group!
What is an auto claim, and when should you file one?
In the first episode of our Claims Spotlight, Derek explains what an auto claim is, when to report it, and why it’s important to report your auto claim to your insurance.
Have Merchants auto insurance and need to file a claim? Here are three ways to do so:
- Log onto your My Merchants policyholder portal and click “Report a Claim.”
- Contact your independent agent directly.
- Call Merchants to report the claim: 1-800-952-5246.
Explore Other Episodes of IDKs & FAQs: Insurance Defined with Merchants Insurance Group
We know that insurance can sometimes be a confusing and even intimidating subject, but it doesn’t have to be. In this video series, we break down various insurance topics for you and feature experienced insurance professionals to share their expertise.
Each episode will answer your questions, big or small, about property and casualty insurance (our specialty!) or even about general insurance terms and concepts.
Other Episodes in the Series:
What is an independent agent, and what are the benefits of working with an independent agent? In the first episode of the series, we explained how an independent agent can help you select new coverage for your business.
In episode 2, we talk about commercial auto coverage. What is a commercial auto policy? Why is it important for your business to have commercial auto coverage? What does it cover that your personal auto policy does not?
In our 3rd episode, we talk about inland marine coverage: what it is, what it covers, and why it’s important for contractors to understand this component of their insurance.