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COVID-19 Announcements and Resources

Merchants wants you to receive the same high level of customer service throughout the COVID-19 pandemic that you have come to expect from us.

State Specific Guides

Colorado COVID-19 resources

Colorado

Massachusetts COVID-19 resources

Massachusetts

Michigan COVID-19 resources

Michigan

New Hampshire COVID-19 resources

New Hampshire

New Jersey COVID-19 resources

New Jersey

New York COVID-19 resources

New York

Pennsylvania COVID-19 resources

Pennsylvania

Vermont COVID-19 resources

Vermont

IMPORTANT NOTICE FOR POLICYHOLDERS: Merchants will soon require multi-factor authentication to log into the My Merchants Policyholder Portal. Before November 1, 2024, all users should confirm they have access to the email associated with their user profile, as security codes for login will be sent to that email. Need help? Contact Customer Service at 1-(800) 362-3343.