COVID-19 Announcements and Resources

Merchants wants you to receive the same high level of customer service throughout the COVID-19 pandemic that you have come to expect from us.
Merchants Announcements

Billing Department Extends Hours

In order to assist our policyholders with payment questions during the ongoing COVID-19 pandemic, our Billing Department has extended their hours of operation.  Analysts are.. Read More →

Important Information for Policyholders During the COVID-19 Pandemic​

In order to help our policyholders during the ongoing COVID-19 pandemic, Merchants Insurance Group has implemented a number of services to make working with us.. Read More →

Merchants is Preparing and Planning for the Coronavirus (COVID-19)

The health of our agents, policyholders and colleagues is paramount to us. In light of the ongoing coronavirus situation, effective Tuesday, March 17 and extending.. Read More →
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Merchants remains committed to our customers and communities in light of the coronavirus (COVID-19).  Read More