COVID-19 Announcements and Resources

Merchants wants you to receive the same high level of customer service throughout the COVID-19 pandemic that you have come to expect from us.
Merchants Announcements
07May

Merchants’ 15% Relief Payment and Other Ways We’re Helping

During these times of uncertainty, Merchants Insurance Group hopes you and your family are healthy.  To provide assistance as a result of the “stay at.. Read More →
31Mar

Billing Flexibility During the COVID-19 Pandemic

In order to assist our policyholders with payment questions during the ongoing COVID-19 pandemic, our Billing Department has extended their hours of operation.  Analysts are.. Read More →
24Mar

Important Information for Policyholders During the COVID-19 Pandemic​

In order to help our policyholders during the ongoing COVID-19 pandemic, Merchants Insurance Group has implemented a number of services to make working with us.. Read More →
17Mar

Merchants is Working Remotely to Service Our Customers

The health of our agents, policyholders and colleagues is paramount to us. In light of the ongoing coronavirus situation, effective Tuesday, March 17 and extending.. Read More →
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Merchants remains committed to our customers and communities in light of the coronavirus (COVID-19).  Read More