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In August 2025, Merchants Insurance Group proudly announced that President & Chief Executive Officer, Charles Makey, was named a recipient of Buffalo Business First‘s 2025 C-Level Executives Award, which recognizes 24 of Western New York’s most effective leaders, according to the publication.

VIEW MERCHANTS INSURANCE GROUP’S FULL ANNOUNCEMENT FROM AUGUST 2025

On October 9, 2025, Makey attended Buffalo Business First’s “C-Level Executive and Hall of Fame Awards” event at The Powerhouse. The event included a cocktail hour, dinner, and awards ceremony.

Makey attended the event alongside his wife Karen Makey, his son Connor Makey, and eight Merchants colleagues.

Tom Tempeny, Bob Perno, Mike Alessandra, Stephen Cross, Janice Wojtanik, Lisa Grajeda, Joanne Hobbs, Charles Makey, Karen Makey, Connor Makey, Erica Kellogg

 

Merchants was provided the opportunity to surprise Makey with a congratulatory 15-second video to play at the event when Charlie went on stage to receive his award—Makey was indeed surprised and touched! The video, featuring some of the Merchants colleagues Makey works closely with, is below:

 

C-Level Executive Award recipients were also interviewed by Buffalo Business First prior to the event, asking question about topics such as the recipients’ backgrounds, goals, and advice to others. Clips from their filmed interviews were played at the event.

Merchants was proud to be a silver sponsor of the event and extends heartfelt congratulations to all the impressive award recipients from throughout the local Western New York business community.

Erica Kellogg

Merchants Insurance Group

Founded in downtown Buffalo, New York in 1918, Merchants Insurance Group is a leading regional property and casualty insurance carrier specializing in commercial lines. Merchants partners exclusively with independent insurance agents because they have the expertise to match the company’s portfolio of quality products, and to ensure customers’ assets are properly protected. The large network of Merchants’ independent agent partners spans across Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and Vermont.