Quantum Certified Workplace Badge - 2026 Buffalo

Merchants Insurance Group Recognized as a Quantum Certified Workplace™ in Buffalo, NY

Designation acknowledges organization’s sustained commitment to building thriving teams and a strong workplace culture

Merchants Insurance Group has been recognized as a 2026 Quantum Certified Workplace™ in Buffalo, New York, a designation awarded to organizations demonstrating a consistent commitment to building strong, supportive workplace environments where employees and teams can thrive.

The Quantum Certified Workplace™ designation acknowledges organizations that prioritize intentional investments in culture, employee experience, and workplace practices associated with healthy, high-performing teams.

“Our colleagues are the foundation of our success, and earning the Quantum Certified Workplace™ designation reflects our ongoing commitment to fostering a culture where employees feel supported, valued, and empowered to do their best work,” said Charles E. Makey III, President and Chief Executive Officer at Merchants Insurance Group.

Quantum Certified Workplace™ recognition is awarded by Quantum Workplace, a trusted leader in workplace culture and employee experience for more than two decades. The certification is based on employee engagement scores and measurable workplace practices and standards associated with thriving teams and strong organizational cultures.

For Merchants Insurance Group, the designation serves as both validation of ongoing efforts and a benchmark for continued progress.

The recognition aligns with Merchants’ broader organizational strategy to strengthen employee experience, support team effectiveness, and sustain a high-performing workplace culture.

“This recognition is both an honor and a motivator as we continue investing in our teams, strengthening collaboration, and building a workplace where individuals and the organization can grow and succeed together, all to better support our agents and policyholders,” added Makey.

 

About Quantum Workplace

Quantum Workplace’s talent management platform helps HR and people leaders build thriving teams that fuel business success. By unlocking insights across engagement, performance, and development, Quantum Workplace gives leaders a clear path forward. The platform has helped thousands of organizations build better managers, identify top talent, and keep their best people. Click here to learn more about Quantum Workplace.

 

Katherine Trautwein

Merchants Insurance Group

Founded in downtown Buffalo, New York in 1918, Merchants Insurance Group is a leading regional property and casualty insurance carrier specializing in commercial lines. Merchants partners exclusively with independent insurance agents because they have the expertise to match the company’s portfolio of quality products, and to ensure customers’ assets are properly protected. The large network of Merchants’ independent agent partners spans across Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and Vermont.