Welcome to IDKs & FAQs: Insurance Defined with Merchants Insurance Group!
This episode answers a question our policyholders often have:
Can I receive electronic communications from Merchants rather than standard mail?
In our increasingly digital world, many customers prefer the convenience of electronic delivery. Merchants’ policyholders have the choice between receiving standard, paper mail or going paperless with electronic delivery of policy and billing documents.
Audrey Webb, Corporate Services Support Center Supervisor at Merchants Insurance Group, explains how our customers can opt into paperless, electronic communications from Merchants rather than standard mail!
IDKs & FAQs: Insurance Defined with Merchants Insurance Group
In this video series, the industry experts at Merchants Insurance Group answer YOUR questions about all things insurance. Some episodes focus on industry-wide concepts or specific insurance coverage options, while others are geared toward our Merchants customers to answer common questions you have for us, your insurance carrier.
Explore other episodes of IDKs & FAQs: Insurance Defined with Merchants Insurance Group, where we answer questions such as:
- What should I do if I get into a car accident?
- What is inland marine coverage, and why
- What is an auto claim, and when should I file one?
- How do I select new coverage for my business?
- Does Merchants have a self-service online portal for customers?