Here’s a story of how the claims’ department of Merchants Insurance Group, working with Niagara National Insurance Agency, helped to make James Roberts, owner of the restaurant Toutant, whole again after he suffered a water damage caused by a pipe bursting during the late winter “polar vortex.”

Merchants Insurance Group

Merchants Insurance Group

Founded in downtown Buffalo, New York in 1918, Merchants Insurance Group is a leading regional property and casualty insurance carrier specializing in commercial lines. Merchants partners exclusively with independent insurance agents because they have the expertise to match the company’s portfolio of quality products, and to ensure customers’ assets are properly protected. The large network of Merchants’ independent agent partners spans across Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and Vermont.