Merchants Attends and Sponsors 2025 Best Places to Work and HR Impact Awards Event
As one of Business First’s Best Places to Work in Western New York, Merchants Insurance Group was invited to attend the annual Best Places to Work & HR Impact Awards celebratory event at Buffalo RiverWorks on Thursday, March 13, 2025.
While the event celebrated all 67 Best Places to Work finalists, Business First also presented several additional awards, including winners with the top survey scores in each size category. For the second consecutive year, Merchants Insurance Group received second place in the X-Large company (250-799 Employee) category!
2025 marks Merchants Insurance Group’s third consecutive year on Business First’s annual Best Places to Work in Western New York list.
Finalists are determined by the results of an anonymous employee survey. The survey, taken in the fall each year, measures employee engagement in six categories: communication, employee needs, manager effectiveness, personal engagement, team dynamic, and trust in leadership.
“This distinction is particularly special to us, as it was determined by our colleagues and reflects how they feel about our company,” stated Merchants Insurance Group President and Chief Executive Officer Charles E. Makey, III. “It’s a testament to the collaborative culture that makes Merchants a fantastic place to work. Our enjoyable work environment and highly engaged Merchants team enables us to provide exceptional service to our independent agent partners and policyholders every day.”
Merchants was a Bronze Sponsor of this year’s Best Places to Work and HR Impact Awards Event.
Read Merchants Insurance Group’s full Best Places to Work in WNY 2025 announcement here.
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