Merchants Receives 2024 Ivans Spark Award
Merchants Insurance Group was named a recipient of the 2024 Ivans Spark Award, which honors insurance carriers that embrace technology as a tool to support their agency partners. According to Ivans, this award recognizes companies that “spark digital connectivity” by utilizing technology to power agency partners’ growth “across the policy lifecycle – from marketing to quoting to servicing and renewals.”
Of the companies honored as 2024 Ivans Spark Award winners, Merchants was one of only 12 commercial lines carriers to receive the “Gold Spark” Award.
“Merchants is proud of the strength of our relationships and our shared goals with our valued agency partners. We are committed to helping our agencies grow, and technology plays a significant role in our ability to support our agents and to continue earning their business every day,” said Charles E. Makey, III, President and Chief Executive of Merchants Insurance Group. “It’s an honor to receive the Ivans Spark Award, which celebrates carriers for their use of technology to enhance their relationship with agent partners. One of our company’s core values is the aspiration to improve, and we embrace opportunities for innovation and growth.”
From left: Bob Bardwell, Chief Operating Officer at Ivans; Rachel Reid, Supervisor, Support Center/Direct Bill at Merchants Insurance Group; Reid Holzworth, Chief Executive Officer at Ivans
“Merchants continues to be dedicated to providing our independent agents with the digital services offered by Ivans, as we strive to utilize technology to improve the overall agency experience,” said Tom Tempeny, Assistant Vice President – Operational Services, Merchants Insurance Group.
Rachel Reid, Support Center/Direct Bill at Merchants Insurance Group, attended the Ivans Connect™ 2024 event in Nashville, Tennessee, to receive the award on behalf of the company.
About Ivans
Ivans is where insurance carriers, agents, and MGAs come together to grow their businesses. Every day, our 38,000 agents and over 700 carrier and MGA partners plug into technology that empowers them to better determine appetite and eligibility, swiftly produce quotes, get accurate claims and commission updates, automatically communicate policy data, and connect to one another to drive new business. With easier ways to get the day’s work done, insurance professionals can open the door to more revenue without letting complexity in behind it.
