Welcome to Merchants Insurance Group!
"... the money I invest in any type of insurance is very important to me. It must be with an insurance company that treats me with care, respect, and - simply, the same way that I would treat that person, if they had a problem.
Debbie [Merchants' claims representative] treats us professionally, respectfully, and simply - as if she was part of our family.... She responds quickly and fairly.
Debbie can only reflect the values that her company holds dear, and high customer service values must be the soul of your company."
Jayne Dempsey, Merchants policy holder since 1998
Merchants Insurance Group, with its headquarters in Buffalo, New York, is comprised of Merchants Mutual Insurance Company and Merchants Preferred Insurance Company. Our companies provide a variety of property and casualty insurance products for commercial and personal lines. Merchants provides high-quality and affordable insurance for home owners, automobile owners, and many businesses, such as contractors and business owners. Merchants operates in Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont.
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