Managing Winter Weather Risks at Your Restaurant

Throughout the winter months, restaurants experience several weather-related risk factors, such as:

• Snow, ice, and slush tracked into entryways, which can create slippery floors
• Freezing temperatures can cause icy parking lots and walkways
• Outdoor equipment, such as heaters or patio tents, must withstand harsh weather and heavy use
• During the holiday season, restaurants experience increased foot traffic, adding to the potential of crowding and more snow, ice, and slush tracked in, creating slippery floors

Here are some ways your restaurant can manage winter weather risks throughout the season:

Entryway Safety

The entrance of your restaurant is particularly vulnerable to winter weather-related hazards. When foot traffic tracks snow or slush in, puddles can form, creating a tripping hazard.

• Keep your entryway well-lit and free from clutter
• Use scraper mats outside to remove snow and salt from shoes and heavy-duty absorbent mats inside to catch moisture. Have extra mats available in case one becomes too wet.
• Mop frequently and use “Wet floor” signs when needed
• Ensure outdoor signage is easily visible and pathways are accessible

Parking Lot & Walkway Safety

Slip-and-fall incidents often occur before a customer reaches the door in winter months.

• Have a snow and ice removal plan! Keep walkways clear and regularly check weather conditions
• Outsourcing snow and ice removal? Make sure your contractor carries appropriate insurance
• Ensure gutters and downspouts are directing water away from foot traffic areas

Outdoor Dining Safety

Does your restaurant have outdoor seating in winter months? Make sure your space has been properly winterized for the safety of your staff and customers.

• Ensure snow does not accumulate on roofs of structures
• Place portable heaters away from flammable surfaces
• Use equipment rated for outdoor commercial use
• Confirm ventilation is adequate to avoid carbon monoxide risks

Curbside & Pickup Area Safety

If your restaurant offers curbside and takeout options, make sure the pickup area is safe from winter hazards.

• Keep loading and waiting zones clear of snow and slush
• Use slip-resistant mats
• Make signage visible, even during stormy weather
• Mark icy areas clearly and maintain safe, illuminated pathways. Use “wet floor” signs as needed and salt regularly!

Managing Risks & Keeping Your Restaurant Safe

Your staff is there to help! Make sure you regularly review safety best practices and procedures for reporting and handling hazards. Highlight areas your staff should focus on keeping safe, such as entryways, walkways, parking lots, outdoor seating, and delivery/pickup zones.

If an incident occurs, make sure it is addressed promptly and documented (time and location, statements, weather conditions, etc.).

Talk with your independent insurance agent to ensure your restaurant has the proper protection from winter-related risks, such as:

• General Liability Insurance, which covers incidents such as slip-and-fall injuries
• Property Insurance, which covers damage from winter storms, burst pipes, or a collapsing roof
• Equipment Breakdown Coverage, which protects refrigeration units, heating systems, and other equipment that could be impacted by extreme cold
• Worker’s Compensation, which helps in the event of an employee injury caused by icy or snowy conditions

While winter weather poses real challenges for restaurants, most risks can be significantly reduced with planning and proactive maintenance. Focus on keeping entrances dry, walkways clear, outdoor areas safe, and staff trained – and of course, if you need help reviewing risk management strategies, reach out to your independent insurance agent!

In need of an independent agent? Use our Find an Agent tool to locate one near you.