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cassetta agency


Merchants Insurance Group is proud to recognize Cassetta Agency as the first of its independent agent partners to both quote and issue a new policy using Merchants’ Newly Enhanced Workers’ Compensation Online Quoting Platform. This first quote & issue was completed by Cassetta Agency’s Joe Gallivan:


“The new platform is very user friendly and makes the process of quoting and issuing much faster!”

— Joe Gallivan, Account Executive at Cassetta Agency


joe gallivan cassetta agency

Joe Gallivan, Account Executive at Cassetta Agency


Merchants introduced its enhanced Workers’ Compensation Online Quoting Platform in December, 2021. The first quote & issue by Cassetta Agency’s Joe Gallivan was also completed in December, 2021.

The enhanced platform is a streamlined and intuitive quoting system that provides a quick premium, followed by underwriting intelligence that confirms eligibility, which in some cases allows for straight-through processing, and produces an industry-standard ACORD application. This system is very similar to our Merchants’ MAP® Contractors Package quoting platform. Its enhanced features include a new online underwriting referral process and modernized quote proposal. 

Cassetta Agency has been a valued partner of Merchants Insurance Group since 2017, and has been proudly providing customized personal and commercial insurance to Western New York for over 60 years. Cassetta Agency has locations in Kenmore, NY and Orchard Park, NY.  Learn more at


Click here to view Merchants Insurance Group’s announcement of the enhanced platform’s launch
Erica Dalton

Merchants Insurance Group

Merchants Insurance Group sells its products through a network of more than 1,000 independent insurance agents in Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and Vermont. We sell our products through independent insurance agents because we believe they provide value to policyholders through their broad range of products and their insurance expertise.