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After working remotely for almost a year and a half due to the COVID-19 pandemic, Merchants Insurance Group offered colleagues the opportunity to return to working at the office. The colleagues who volunteered to return to the office in a hybrid model at this time are “Stage 1” of Merchants’ ongoing, staggered return to the office for all colleagues.

At all of Merchants’ office locations, recommended COVID-19 safety precautions are in effect, such as wearing a mask.

We’re so excited to be reunited with some of our team members, and although no official return date for all colleagues has been determined, we look forward to the day when the entire Merchants “family” is able to reunite in person.

Below are some photos from our current volunteers’ return.

Corporate Headquarters (Buffalo, New York):


Midlantic Regional Office (Mt. Laurel, New Jersey):


New England Regional Office (Bedford, New Hampshire):

New England Regional Office Voluntary Return to Office 2021

Kevin Lasante, Regional Vice President, New England Regional Office; Jeff Benjamin, Underwriting Supervisor; Janie Ladd, Commercial Lines Underwriting Assistant III; Sarah Lawrence, Territory Manager; Lisa Coulombe, Regional Claims Supervisor; Kathy Landrigan, Commercial Lines Underwriter III; Stacie Lazure, Territory Manager; Ward Emanuelson, Commercial Lines Underwriter III

Erica Dalton

Merchants Insurance Group

Merchants Insurance Group sells its products through a network of more than 1,000 independent insurance agents in Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and Vermont. We sell our products through independent insurance agents because we believe they provide value to policyholders through their broad range of products and their insurance expertise.