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Photo of Derek Guarino, text reads "What should I do if I get into a car accident?"Welcome to IDKs & FAQs: Insurance Defined with Merchants Insurance Group!

In this series, we break down various insurance topics that may seem confusing or even intimidating. With the help of industry experts at Merchants Insurance Group, we answer your questions, big or small, about property and casualty insurance (our specialty!) or even about general insurance terms and concepts.

Today’s big question:

What should I do if I get into a car accident?

Getting into a collision with another vehicle is a stressful situation no driver wants to be in.

Knowing what to do in that moment can help you remain calm, properly assess the situation, take the appropriate actions, and get all of the information and help you need.

In this two-part episode of IDKs & FAQs: Claims Spotlight, Derek Guarino, Customer Experience Supervisor at Merchants Insurance Group, shares what you should do if you are involved in a car accident.

IDKs & FAQs: What should I do if I get into a car accident? Part 1

IDKs & FAQs: What should I do if I get into a car accident? Part 2

If you need new personal or commercial auto coverage, use our Find an Agent tool to locate an independent insurance agent near you.


Other Episodes of IDKs & FAQs: Insurance Defined with Merchants Insurance Group

Explore previous episodes of IDKs & FAQs to get answers to your insurance questions!

Episode 1: Independent Agents & New Business Insurance Coverage

What is an independent agent, and what are the benefits of working with an independent agent? In the first episode of the series, we explained how an independent agent can help you select new coverage for your business.

Featuring Danny Marmion, Territory Manager at Merchants Insurance Group

Read More.

 

Episode 2: Commercial Auto Coverage

What is a commercial auto policy? Why is it important for your business to have commercial auto coverage? What does it cover that your personal auto insurance does not?

Featuring Kelly Kompf, Associate Product Manager II at Merchants Insurance Group

Read More.

 

Episode 3: Inland Marine Coverage

What is inland marine coverage, and why is it important for contractors?

Featuring Josh Gavlock, Product Specialist I at Merchants Insurance Group

Read More.

 

Claims Spotlight

Episode 4: Auto Claims

What is an auto claim? When should you report a claim? Why is it important to report your auto claim to your insurance?

Claims Spotlight Featuring Derek Guarino, Customer Experience Supervisor at Merchants Insurance Group

Read More.

Blog Categories
Commercial AutoPersonal AutoAll
Katherine Trautwein

Merchants Insurance Group

Merchants Insurance Group sells its products through a network of more than 1,000 independent insurance agents in Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and Vermont. We sell our products through independent insurance agents because we believe they provide value to policyholders through their broad range of products and their insurance expertise.