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Welcome to IDKs & FAQs: Insurance Defined with Merchants Insurance Group

In this video series, the industry experts at Merchants Insurance Group answer YOUR questions about all things insurance.

This episode is another segment of our Claims Spotlight, featuring Derek Guarino, Customer Experience Supervisor at Merchants Insurance Group.

Today’s question:

What is a deductible?

In Episode #7, Derek answers your questions about deductibles, such as:

What is a deductible?
What’s the difference between a high deductible and a low deductible?
How can I determine which plan is right for me?

Watch the video above to learn the answer to these questions and more.


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Use our Find an Agent tool to locate an independent insurance agent near you!

Other Episodes of IDKs & FAQs: Insurance Defined with Merchants Insurance Group

Ready to learn more about insurance?

Explore other episodes of IDKs & FAQs: Insurance Defined with Merchants Insurance Group!

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Episode 1:

How do I select new coverage for my business?

What is an independent agent, and what are the benefits of working with an independent agent? In the first episode of the series, we explained how an independent agent can help you select new coverage for your business.

Featuring Danny Marmion, Territory Manager at Merchants Insurance Group

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Episode 2:

How do I add commercial auto to my business insurance?

What is a commercial auto policy? Why is it important for your business to have commercial auto coverage? What does it cover that your personal auto insurance does not?

Featuring Kelly Kompf, Associate Product Manager II at Merchants Insurance Group

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Episode 3:

What is inland marine coverage, and why do contractors need it?

What is inland marine coverage, and why is it important for contractors?

Featuring Josh Gavlock, Product Specialist I at Merchants Insurance Group

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Episode 4:

What is an auto claim, and when should you file one?

What is an auto claim? When should you report a claim? Why is it important to report your auto claim to your insurance?

Claims Spotlight Featuring Derek Guarino, Customer Experience Supervisor at Merchants Insurance Group

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Episodes 5 & 6:

What should I do if I get into a car accident?

Getting into a collision with another vehicle is a stressful situation no driver wants to be in.

Knowing what to do in that moment can help you remain calm, properly assess the situation, take the appropriate actions, and get all of the information and help you need.

Claims Spotlight Featuring Derek Guarino, Customer Experience Supervisor at Merchants Insurance Group

Stay tuned for more episodes of IDKs & FAQs: Insurance Defined with Merchants Insurance Group!

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Merchants Insurance Group

Merchants Insurance Group sells its products through a network of more than 1,000 independent insurance agents in Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and Vermont. We sell our products through independent insurance agents because we believe they provide value to policyholders through their broad range of products and their insurance expertise.